FAQ

You can pay via the following payment methods:

  • VISA/Mastercard
  • Bitcoin 
  • eCheck (USA ONLY)

 

All of our products are sealed, batch coded and third party tested by USA based 3rd party laboratories. All test reports are publicly available on the product page.
 

We supply research compounds and research liquids for research purposes, Not for Human Use.

Yes we offer worldwide shipping.

Most orders are processed and shipped within 24 hours.

Generally most orders reach destination within 3-11 days (or less), in other rare cases its 2-4 weeks depending on your local postal service and customs.

Yes we do. Our products are legal for research-purpose worldwide, however If a package is lost or seized by customs (extremely rare) we will reship. We do not handle returns.

Buyer is solely responsible for any taxation, VAT, duties or other applicable fees associated with importing goods into their country. Buyer pays any and all such fees. Any parcels not delivered due to non-payment of above mentioned fees or due to the customer entering an incorrect shipping address, is NOT eligible for anagen inc’ Delivery Guarantee.

No we cannot. Research questions are beyond what we can provide on a knowledge basis. We supply the research products and cannot provide any information regarding use of them.

Liquid products should be stored at room temperature in a cool dry place away from direct sunlight. Solid Chemicals can be stored in the freezer for optimal shelf-life.

Most of our products are are stable for at least 2 years at room temperature.

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